Harrington GroupHarrington Group
HomeCompany InfoHarrington PathClient ServicesContact InfoClient LoginSample Report
Harrington Group
Harrington Group Client Services 

The Harrington Group is pleased to introduce you to our Research-Based, Strengths-Focused offerings. The seminars and processes are customized to support each company's culture and to meet defined objectives. Whether your organization is focused on creating a more positive workplace environment, increasing sales, or achieving specific outcomes that impact performance, the Harrington Group's consultants will work with you to adapt ANY of the programs described in this website. When you team your company with the Harrington Group, you are assured that our educational programs and resources will be tailored to achieve your company's precise objectives. Our consultants will work with you closely to provide flexible and professional assistance in reaching your human resource development goals.

 

Human Resource Management

Pre-Employment Assessment 

The Orion Pre-Employment System was designed to measure work-relevant attitudes and experiences. The emphasis is on detection of attitudes and behavioral tendencies which might lead to employee theft, employee drug use, difficulty accepting one's niche in an organizational structure, poor work habits, reluctance to embrace new technologies or methods and safety orientation. The System is intended to be a non-threatening, brief but systematic way of assessing these characteristics so that potential employers might have additional information with which to make informed hiring decisions.

The Opinion Survey is a paper and pencil self-report measure. The items are worded as self-statements to which the participant responds on a 10-point Likert scale. The Opinion Survey is used to generate scores on a variety of summary characteristics. The survey results are also used to generate information that is used to guide the interviewer through the interview process.

Related sample reports (download the free Adobe Acrobat Reader to view reports):


Communication Insights 

An understanding of people's strengths gives you a tremendous edge in any interaction involving people. By recognizing similarities and differences in behavioral styles, we can enhance our communication, strengthen our understanding, and nurture our relationships. We need to learn to adapt our behavior in order to communicate more effectively with others. Using techniques contained in this seminar, organizations can immediately open the doors of communication within the entire company. This seminar stresses application in terms everyone can understand and apply. It will result in building relationships that will continue to develop and grow.

Related sample reports (download the free Adobe Acrobat Reader to view reports):


Career Planning 

Research suggests that 50-80 percent of all employed adults are in the wrong job or career. Successful Career Planning helps adults make and plan career decisions and changes by clarifying job expectations, discovering reasons for inner conflict, stress experienced in past or present jobs, and analyzing one's perception of the "ideal job." In addition, the software provides a list of occupations and DOT numbers, which require behavior closest to the respondent's natural strengths.

Related sample reports (download the free Adobe Acrobat Reader to view reports):


Team Assessment 

Not all teams need the same training! Each team has its own unique strengths and weaknesses. To get the biggest impact from daily team building you need to assess their strengths and weaknesses before implementing team building training. T.E.A.M.S. provides a complete assessment of their strengths and weaknesses along with a comprehensive interpretation of the report.

Related sample reports (download the free Adobe Acrobat Reader to view reports):


Conflict Resolution 

Conflict resolution is an area we excel in at the Harrington Group. To discover the real cause of conflict we analyze behavior, attitudes, values and perception. A process is then implemented where all parties can understand their differences from a positive (strengths-based) standpoint. Results are quickly attained and long lasting.

Related sample reports (download the free Adobe Acrobat Reader to view reports):


Hiring Process  

Selecting employees safely under the law requires each position to be benchmarked, validating the usage of any diagnostic. The Harrington Group has a complete process to determine if the job in question will meet these standards. Attitudes, Values, Passions and Behavior are four of the areas we attempt to benchmark.

The Harrington Group excels in helping companies select for talent: Customer Service, Sales, and Middle to Top Management positions (see Harrington Path).

The Harrington Group's selection process compliments traditional job selection methods such as resume, education, work experience, interview and intuition.

Related sample reports (download the free Adobe Acrobat Reader to view reports):


Customer Satisfaction 

Companies are scrambling to attract, keep and satisfy the customer. This one-day process seminar provides the foundation necessary to achieve, maintain and increase customer satisfaction. This exciting seminar sets the stage for a planned customer satisfaction focus in your company. Modules include:
  • The Rules Have Changed
  • The Internal Customer
  • The Exceptional Customer Attitude
  • Customer Friendly System

Related sample reports (download the free Adobe Acrobat Reader to view reports):


Power of Motivators 

By understanding and applying the material in this seminar, you will understand why decisions are made and conflicts are caused. Gain an understanding of how we see the world differently and value different things in life. Seminar objectives:

  • Know which motivators drive your life, actions and decisions.
  • Understand others' viewpoints and be able to interact convincingly by seeing the world through their eyes.
  • Recognize and appreciate others' motivators.

Related sample reports (download the free Adobe Acrobat Reader to view reports):


Team Building 

A true team has a high level of trust, effective leadership and a shared sense of commitment. This training is designed to provide the participants with the skills and knowledge to build High Performing Teams. This program allows each organization to customize the process for their individual applications. There are six modules leading to a continuous improvement program. Believing that people learn best by discovering for themselves, this training utilizes:

  • Lecture
  • Simulation
  • Team activities
  • Individual and group assessments

Training objectives for each organization are slightly different and yet there is a commonality for all organizations moving to a team concept or process. You will be able to:

  • Identify the values, mission and vision of your organization.
  • Recognize, understand and utilize strengths of individual team members.
  • Identify areas of improvement and solve them as a team.

Related sample reports (download the free Adobe Acrobat Reader to view reports):



Behavioral Selling 

Behavioral Selling Skills, a behaviorally based assessment seminar, is designed for maximum learning to occur. This program features a 6-hour sales seminar that will teach your salespeople how to make application of behavioral tools in the sales process. The seminar is validated and proven to increase sales. Behavioral Selling Skills will empower your salesforce to:

  • Understand your own behavioral styles.
  • Easily recognize customers' behavioral styles.
  • Adapt for greater communication, understand relationships and increase sales.

Related sample reports (download the free Adobe Acrobat Reader to view reports):



Reorganization, Mergers & Acquisitions 

Successful organizations are realizing that they will only be able to remain competitive and profitable in their marketplace by identifying and leveraging the natural strengths of their most valuable asset - people.

If your company is going through changes such as reorganization, merger, acquisition, initial public offering or downsizing, the Harrington Group can provide you with a Research-Based, Online Mapping System of management and key employees' strengths, motivators, and perceptions of their jobs.

In this day of rapid change, the Harrington Group's Online Strengths Finder Mapping System may be the true key to effective change integration and adaptation.

Related sample reports (download the free Adobe Acrobat Reader to view reports):

© 2003 The Harrington Group, All Rights Reserved
Questions or Comments? | Contact the Webmaster